ru777's Privacy Policy & Data Protection
How your personal information is collected, used, and kept secure — ru777 presents that information here with complete transparency.
Introduction & Scope
ru777 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes what information we collect when you use ru777's website, services, and platform, how that information is used, and what your rights are. This Policy applies to all of ru777's services.
By using this service, you are considered to have agreed to the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our services.
What Information We Collect
ru777 may collect your information in various ways. The types of information collected are discussed in detail below:
1.1 Information You Provide Directly
When you register an account or contact us, the information you provide yourself may include:
- Full name and contact information
- Date of birth (for age verification)
- Email address
- Mobile number
- Mobile financial service account information (bKash, Nagad, Rocket, Upay)
- Identity verification documents
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically, such as:
- IP address and device identification information
- Browser type and version
- Operating system type
- Time spent on the platform and pages visited
- Login and logout timestamps
- Information obtained from cookies and similar tracking technologies
1.3 Transaction Information
Information related to your deposits, withdrawals, and betting activity — such as transaction amount, time, method, and history — is recorded. This information is necessary for financial controls and security purposes.
Purpose of Information Use
ru777 uses your information for the following purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To complete betting, gaming, and financial transactions.
- Identity verification: To confirm a user's age and identity (for users aged 21 and above only).
- Fraud prevention: To detect and prevent suspicious activity.
- Customer support: To communicate with you effectively and resolve issues.
- Platform improvement: As analytical data to improve the quality of our services.
- Legal compliance: To remain consistent with applicable laws and regulations.
- Responsible gaming: To monitor the risk of excessive play and take preventive measures.
We never sell your information to third parties for marketing purposes.
Data Storage & Security
ru777 adopts industry-standard security measures to keep your personal information safe. Our platform uses SSL (Secure Socket Layer) encryption technology, which protects all information transmitted between your browser and our servers.
3.1 Technical Security
- End-to-end SSL encryption implementation
- Secure server environment and firewall systems
- Regular security audits and testing
- Multi-layer authentication methods
- Automated threat detection systems
3.2 Organisational Security
- Only authorised staff can access sensitive information
- Regular staff training and awareness programmes
- Strict internal policies on data processing
- Rapid response plan in the event of a data breach
3.3 Data Retention Period
Your information will be retained only for as long as it is needed for the purposes described in this Policy, or as required to meet legal or regulatory obligations. Even after an account is closed, some information may be kept for a defined period for legal compliance.
Information Sharing with Third Parties
ru777 does not sell, rent, or give away your personal information to any third party. However, information may be shared in specific circumstances:
4.1 Service Provider Partners
To operate our services, we may engage trusted third parties — such as payment processors (bKash, Nagad, Rocket, Upay), technical infrastructure providers, and fraud prevention services. These partners receive only the information necessary to perform their specific tasks and are required to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose information in response to valid legal demands from relevant authorities, court orders, or regulatory requirements. Such disclosures are always kept to the minimum necessary.
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred while maintaining the protections set out in this Policy.
Cookies & Tracking Technologies
ru777 uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.
5.1 Types of Cookies
- Essential cookies: Necessary for the basic functionality of the platform. Without these, the service will not work properly.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: For monitoring platform usage and improving services.
- Security cookies: Help prevent fraud and unauthorised access.
5.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note, however, that rejecting essential cookies may cause some platform features to not work properly.
Your Rights
As a ru777 user, you have the following rights:
6.1 Right to Access Information
You may request at any time to know what information we hold about you. We are obliged to provide this information within a reasonable time.
6.2 Right to Correct Information
If your information is incorrect or incomplete, you can contact us to have it corrected. Maintaining accurate information is important for both parties.
6.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal or regulatory requirements.
6.4 Right to Restrict Processing
In certain cases you may request that the processing of your information be restricted, particularly when the accuracy of the information is in dispute.
6.5 Right to Data Portability
You may request to receive your personal information in a structured, commonly used format.
6.6 Right to Object
You may object to certain types of information processing, particularly use for marketing purposes.
Protection of Minors
ru777 strictly provides services only to those aged 21 and above. We do not knowingly collect information from minors. If we become aware that a minor's information has been collected, we will immediately close that account and delete the information.
Age verification is an integral part of our registration process. If you suspect that a minor is using ru777, please contact our support team.
International Data Transfers
ru777 provides services for the Bangladesh market. In some cases, for technical reasons, your information may be processed on servers located in other countries. Wherever information is processed, we ensure that the protection standards described in this Policy are followed.
For international data transfers, we ensure appropriate contractual arrangements and safeguards so that your information remains protected everywhere.
Policy Changes & Updates
ru777 reserves the right to review and update this Privacy Policy as needed. We will notify you appropriately of any significant changes.
Any changes to the Policy will be published on this page. Continuing to use the service after a change is made will be considered as your acceptance of the revised Policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our data protection team is always ready to answer any of your questions.
To exercise your rights or make an information request, contact us through the following:
Email: [email protected]
Live Chat: 24/7 support available — in both Bengali and English
Response Time: We aim to respond to all privacy-related requests as promptly as possible
Your privacy matters greatly to us. ru777 always believes in fair play and transparency, and is committed to protecting your information.